SSV Property Group – Privacy Policy
SSV Property Group (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, or communications.
1. Information We Collect
We may collect the following personal information:
Contact information: name, email address, phone number, postal address.
Service information: property details, maintenance requests, project requirements, IT project specifications.
Technical information: IP address, browser type, device information, cookies, website usage.
Payment information: bank details or card information for invoicing or payments (handled securely).
We only collect information necessary to provide our services effectively.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide and manage our property management and IT solutions services.
To communicate with you about service updates, requests, or support.
To process invoices, payments, and financial records.
To improve our services, website functionality, and marketing communications (with your consent where required).
To comply with legal or regulatory obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share information with:
Third-party service providers (e.g., IT hosting, software providers, maintenance contractors) strictly to provide services.
Legal authorities or regulators if required by law.
All third parties are required to handle your data securely and only for the purposes agreed.
4. Data Storage and Security
We store your information securely using industry-standard safeguards.
Access to personal data is restricted to employees or contractors who need it to provide services.
While we take reasonable precautions, no method of electronic storage is 100% secure. Clients are encouraged to maintain backups of critical data.
5. Your Rights
Under UK GDPR, you have the right to:
Access your personal data we hold.
Request corrections to inaccurate data.
Request erasure of your personal data where applicable.
Restrict or object to processing in certain circumstances.
Withdraw consent to marketing communications at any time.
6. Cookies and Website Tracking
Our website may use cookies to improve functionality and monitor usage.
Cookies do not collect personal identifying information unless you voluntarily provide it.
You can disable cookies in your browser settings, but some website features may not work properly.
7. Retention of Data
We retain personal data only as long as necessary to provide services or comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized.
8. Changes To This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Please review this policy regularly.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, do not hesitate to contact us:
Phone: +44 7918 351115 OR +44 7918 351084
Email: geet@ssvpropertygroup.co.uk OR soham@ssvpropertygroup.co.uk
Address: Milton Keynes
North West London
United Kingdom
MK10 7DR